Payment and Cancellation policy.

Milkface Lactation Services will collect my credit card information at the time of booking using the third party payment processor Jane/Stripe and will charge that credit card for the appointment on the day of the appointment. My credit card information will be encrypted and Milkface Lactation Services does not have access to my credit card information. I agree that Milkface Lactation Services may charge my credit card at the time of booking or before or after services are rendered. I agree that my credit card may be charged for products taken home from the consult.

Your appointment time is reserved just for you. A late cancellation or missed visit leaves a hole in the consultants' day that could have been filled by another patient. As such, we require 24 hours notice for any cancellations or changes to your appointment. Clients who provide less than 24 hours notice, or miss their appointment, will be charged for the missed appointment. Payment is taken from the credit card on file. I agree that cancellations within 24 hours of appointment time and no shows will be charged the full fee.